Academic Network
 

Articles in the ‘News’ Category

Academic Network at SOCAP International Symposium – Update

Thursday, April 16th, 2009

Discover the value of our health and consumer affairs expertise during the SOCAP International Symposium, held at the Renaissance Chicago Hotel, in Chicago, Illinois on April 19-22, 2009. Come visit us at booth 12 to learn about our diverse range of services. As a new division of Stericycle, our capabilities have expanded from consumer support and education to providing a full range of outsourcing services to better support a recall or retrieval for your product.

On Tuesday, April 21, from 2:30-3:45pm in room Renaissance D, we present Leveraging Social Media in Product Recalls, a panel moderated by internationally recognized speaker David McCarron, M.D. Leading executives in social media communications and consumer affairs explore the power of social media to manage your company’s image and product reputation during a recall.

Panelists include:

David McCarron, MD, FACP
Co-founder, Academic Network, a Stericycle company
Janet Johnson

Senior Online Strategist, Academic Network, a Stericycle company
Mia Novic

Sales Director, Pharma/Healthcare, Nielsen Online
Chris Gidez
Senior Vice President, U.S. Director, Risk Management/Crisis Communications, Hill & Knowlton
Linnea Johnson

Director, Unilever Consumer Services

We are also accessible via company search at www.LinkedIn.com and www.Twitter.com/AcademicNetwork. Follow our tweets at SOCAP! We hope to see you at the meeting.

Pistachio Recall – FDA Information

Tuesday, March 31st, 2009

In our efforts to monitor the current pistachio recall, we have provided a link to the FDA information page.

Academic Network, A Stericycle Company, Receives Top Outsourcer Award

Monday, March 23rd, 2009

Academic Network has been awarded the 2008 “Top Outsourcer Award” by ContactCenterWorld.com, a leading global support organization for the contact center industry. Academic Network was named top blended contact center outsourcer in the small-size category. Criteria for the award includes handling inbound and outbound calls and percentage of growth in seats and sales revenue.

Academic Network Recognized for Award-winning Growth in Customer Service, Clinical Trial Recruitment and Adverse Event Monitoring

Monday, March 23rd, 2009

Portland-based healthcare communications company credits growth to increased role in adverse event monitoring, telecommunications, and enhanced social media services to engage customers & patients online

Portland, OR (March, 2009) – DiversityBusiness.com, the nation’s leading multicultural internet site, has named Academic Network, a Stericycle, Inc. (NASDAQ:SRCL) company and leading healthcare contact center and consulting firm, as one of the “top 10 small businesses in Oregon” (Div100).

“Entrepreneurs are a growing force in the U.S. economy, and a force to be reckoned with,” said Kenton Clarke, CEO of Computer Consulting Associates International, the company that built DiversityBusiness.com. This is a whole business segment that can carry its own, that provides jobs, products and services, and generates wealth for their communities. These are the new leaders in American business.”

“We have seen consistent growth over the last several years and we are delighted to have been recognized for our growth and ability to meet the changing needs of our clients. We believe that our health staff, ability to swiftly respond and staff our contact and call centers, our enhanced adverse events monitoring and use social media have enabled us to continue to grow our consumer affairs and patient recruitment business and support our clients outsourcing needs,” says the company’s co-founder, Kathleen A. McCarron. “Our knowledge and experience with adverse events and the use of social media integrated with traditional communication channels will continue to be a focus of our growth in 2009.”

As a newly acquired company of Stericycle, Inc., Academic Network will bring its adverse event reporting experience and social media experience to support the recall and retrieval offerings to Stericycle client’s.

Academic Network will be honored at a special awards ceremony at DiversityBusiness.com’s “9th Annual Multicultural Business Conference”, taking place April 29 – May 1, 2009 at Disney’s Contemporary Resort in Walt Disney World, Florida.

Social Media Presentation at SOCAP International Symposium – April 21, 2009

Tuesday, March 3rd, 2009

On April 21, Academic Network, a Stericycle Company, presents Leveraging Social Media in Product Recalls, a panel at the SOCAP International Symposium in Chicago. Top names in the corporate social media movement — Chris Gidez of Hill & Knowlton, Mia Novic of Nielsen Online, and Linnea Johnson of Unilever — join Janet Johnson and Dr. David McCarron of Academic Network for this presentation. Panelists discuss how to use online forums, including blogs, Facebook and Twitter, to gather up-to-the minute consumer information surrounding a product recall (such as the peanut butter recall) and explore innovative strategies to manage timely and effective corporate response. Academic Network is poised at the forefront of this communications revolution, and we look forward to a lively and informed discussion.

Inc. Magazine Names Academic Network One of America’s 5000 Fastest-Growing Private Companies

Wednesday, September 24th, 2008

Academic Network Ranks No. 2,526 on the 2008 Inc. 5,000, No. 40 in the Portland Metro Region with Three-Year Sales Growth of 141%

PORTLAND, Ore., September 22, 2008 – Inc. has ranked Academic Network No. 2,526 on its annual ranking of the 5000 fastest-growing private companies in the country. The list is the most comprehensive look at the most important segment of the economy – America’s independent-minded entrepreneurs. Taken as a whole, these companies represent the backbone of the U.S. economy. Academic Network placed No. 40 in growth for the Portland Metro Region.

“We’re able to hire more people and our business is growing because of our expanding partnerships and extended outsourcing consumer care solutions with industry giants like ConAgra, GlaxoSmithKline, Fleishman-Hillard, and Boston Scientific,” says Academic Network co-founder, David McCarron, MD, FACP, who has appeared in the New York Times, CBS, PBS, NPR and CNN. “We wouldn’t have this success without Portland’s rich multilingual healthcare workforce.”

“Our second annual Inc. 5000 continues the most ambitious project in business journalism,” said Inc. 5000 Project Manager Jim Melloan. “The Inc. 5000 gives an unrivalled portrait of young, underreported companies across all industries doing fascinating things with cutting-edge business models, as well as older companies that are still showing impressive growth.”

Academic Network provides health care communication solutions via its call center and web-based services for pharmaceutical companies, food and beverage companies, and medical centers. The firm’s health education consulting team mans a live, toll-free call center for consumer queries, helps with patient recruitment, program development and the management of governmental and health professional relations. Academic Network is also in the business of developing non-branded websites for their clients seeking to provide online resource centers on specific health and medical issues.

“We regularly partner with Academic Network to develop and implement clinical trial recruitment programs for our pharmaceutical and biotechnology clients. Their targeted recruitment strategies, ability to ramp up call center and prescreening, processes on aggressive timeframes, and network of medical and scientific counsel are as innovative as they come,” said Mindy Warner, Senior Vice President and Partner.

Food and beverage industries, clinical research organizations, biotechnology, nutraceutical and pharmaceutical industries as well as public relation firms seek Academic Network’s healthcare communication expertise. The term “one stop” clearly applies to Academic Network, whose all medical staff excels at:

  • Contact center solutions: call center, IVR, online, fullfillment
  • Clinical trial recruitment: site support, online screening services
  • Consumer affairs counsel: direct to consumer educational campaigns
  • Compliance counsel: adverse events reporting and customer care
  • Healthcare operators and contact center staffing: medical & nutritional expertise
  • New online media communications: web design, blogging, social networking
  • Medical Advisory Boards and Medical Experts

About Inc. 500|Inc. 5000 Conference Each year, Inc. magazine and Inc.com celebrate the remarkable achievements of today’s entrepreneurial superstars — the privately held small businesses that drive our economy. The Inc. 500|Inc. 5000 Conference brings together members of the Inc. 5000 community—both a new class of Inc. 5000 honorees and the list’s alumni—for three days of powerful networking, inspired learning, and momentous celebration.

About Academic Network Academic Network is a leading medical and health communications company conceived by academic professionals to serve as a singular source for communicating health-related issues to consumers and health professionals. Academic Network works with leading pharmaceutical, food and beverage, and other Fortune 500 companies, as well as healthcare organizations, in developing effective communications strategies through consulting, telecommunications, internet and new media resources. The firm offers the combined technological and medical expertise necessary to meet the demands and expectations of today’s health-focused public. Visit Academic Network at www.academicnetwork.com.

Contact:

Claudia Johnson
Claudia@claudiajohnson.com
503.799.2220

Portland Business Journal Recognizes Academic Network, LLC, as one of Portland’s Fastest Growing Private Companies

Wednesday, July 23rd, 2008

International Corporate Giants Boston Scientific, ConAgra, GlaxoSmithKline And Others Depend On Portland’s Academic Network LLC And Its Medical and Nutrition ExpertsTo Develop, Test And Market Products

PORTLAND, ORE., JULY, 2008 – Spurred on by a sales growth record of nearly 300% as well as a 300% jump in its contact center outsourcing capacity, Oregon’s award-winning Academic Network has been named one of the fastest growing private companies in Portland by the Portland Business Journal. The medical and healthcare communications and consulting firm, which recently opened offices also in Washington DC and New York City, now offers clients expanded services like global clinical research recruitment services, drug safety/pharmacovigilance, blogging and social media services.

The Portland Business Journal’s annual list consists of privately held companies whose growth represents the best in the region. In order to be considered for the list, a company must have revenues of at least $500,000 and experienced revenue growth during the past three years.

“Our growth this last year exists in part because of our expanding partnerships and extended outsourcing consumer care solutions with industry giants like ConAgra, GlaxoSmithKline, Fleishman-Hillard, Ethicon Endo-surgery, a Johnson & Johnson company, and Boston Scientific,” says Academic Network co-founder, David McCarron, MD, FACP, who has appeared in the New York Times, CBS, PBS, NPR and CNN. “We wouldn’t have this success without Portland’s rich multilingual healthcare workforce.”

About Academic Network, LLC
Academic Network, LLC is a leading medical and health communications company conceived by academic professionals to serve as a singular source for communicating health-related issues to consumers and health professionals. Academic Network works with leading pharmaceutical, food and beverage, and other Fortune 500 companies, as well as healthcare organizations, in developing effective communications strategies through consulting, telecommunications, Internet and other emerging media sources. The firm offers the combined technological and medical expertise necessary to meet the demands and expectations of today’s health-focused public. Visit the Academic Network website at www.academicnetwork.com.

For more information, contact:
Claudia Johnson
Claudia@claudiajohnson.com
503.266.1776

Former Assistant US Surgeon General Woodie Kessel, MD, MPH, Joins Academic Network LLC as Senior Scientific Advisor

Tuesday, June 24th, 2008

With enhanced medical leadership, Academic Network expands its virtual medical affairs services for food, beverage, healthcare and pharmaceutical companies

PORTLAND, ORE., June 24, 2008 – Award-winning Academic Network LLC, a leading medical and health research and communications company, today announced that former Assistant US Surgeon General Woodie Kessel, MD, MPH, has joined the firm as Senior Scientific Advisor. Spurred on by a sales growth record of nearly 300%, Academic Network adds Dr. Kessel to its team of medical experts to enhance the company’s medical & health consulting, medical advisory services, and virtual medical affairs department.

“Dr. Kessel is an internationally recognized physician and public servant whose prestigious career in medicine and healthcare bring a new level of expertise to our clients wanting the best counsel to develop new products, support health claims, improve patient recruitment and retention practices, educate consumers and meet regulatory agency requirements,” said Kate McCarron, co-founder of Academic Network LLC. “We have worked with Woodie for years on the Shaping America’s Youth initiative (www.shapingamericasyouth.org) and know that his understanding of 21st century healthcare and medical issues will benefit all of our clients whether they are developing new products or in need of scientific advice.”

In addition to serving in the Office of the US Surgeon General, Dr. Kessel, a pediatrician who has been awarded numerous honors and medals of excellence in public service, has also served as both Medical Director and Senior Surgeon for the US Public Health Service Commissioned Corps among countless other medical leadership roles. Kessel, who is best known for his advocacy for the improvement of child, family and community health, has been the senior advisor on public health, healthy policy and child and family health matters for the White House as well as PBS’ Sesame Workshop and Nickelodeon among others. He has held numerous senior medical executive positions for boards, task forces and government agencies. Kessel received his Doctor of Medicine degree from Albert Einstein College of Medicine, and his Master of Public Health from Johns Hopkins University. Dr. Kessel recently retired from the Public Health Service at the rank of Rear Admiral.

“I look forward to the opportunity to work with Academic Network in its commitment to provide best practices of the highest quality in communicating advances in healthcare to both consumers and health professionals, and ultimately to advance scientific knowledge,” said Dr. Kessel. “Academic Network’s leadership in developing effective strategies to recruit and retain subjects in clinical trials is a unique one and critical to advancing our understanding of new therapies.”

Food and beverage industries, clinical research organizations, biotechnology, nutraceutical and pharmaceutical industries as well as public relation firms seek Academic Network’s healthcare communication expertise. The term “one stop” clearly applies to Academic Network, whose all medical staff excels at:

  • Contact center solutions: call center, IVR, online, fullfillment
  • Clinical trial recruitment: site support, online screening services
  • Consumer affairs counsel: direct to consumer educational campaigns
  • Compliance counsel: adverse events reporting and customer care
  • Healthcare operators and contact center staffing: medical & nutritional expertise
  • New online media communications: web design, blogging, social networking

About Academic Network, LLC
Academic Network, LLC is a leading medical and health communications company conceived by academic professionals to serve as a singular source for communicating health-related issues to consumers and health professionals. Academic Network works with leading pharmaceutical, food and beverage, and other Fortune 500 companies, as well as healthcare organizations, in developing effective communications strategies through consulting, telecommunications, internet and new media resources. The firm offers the combined technological and medical expertise necessary to meet the demands and expectations of today’s health-focused public.

Visit Academic Network at www.academicnetwork.com.
For a tour of what we do and request for interviews, contact:
Claudia Johnson
Claudia@claudiajohnson.com
(503) 266-1776

Academic Network Combines Healthcare and Social Media Expertise To Lead Pharma, Food, Beverage Industries Safely Into Health 2.0

Monday, June 23rd, 2008

Award-winning medical communications firm enhances social media services to help clients engage customers and patients where they are most apt to gather information — online

Portland, Ore. (June 23, 2008) — Academic Network, an award-winning medical and health communications firm, is now offering new services to help clients practice safe, protected consumer engagement in the growing world of Health 2.0 — the use of social media for collaboration between patients, caregivers, medical professionals and other stakeholders. Because the trend toward Health 2.0 is growing so rapidly, Academic Network has started utilizing social media platforms to gather consumer information on new products, recruit patients for clinical trials and help clients successfully build, monitor, manage and track their online reputation as they engage with consumers online.

According to a recent report by Jane Sarasohn-Kahn, MA, MHSA, The Wisdom of Patients: Health Care Meets Online Social Media, “The phenomenon of the wisdom of crowds has begun to change consumers’ relationships with their traditional touchpoints in health: physicians, health plans, suppliers and pharmacists. By sharing ideas, discussing symptoms, and debating treatment options together, all of these stakeholders gain knowledge that can ultimately improve patient care.”

Academic Network has tapped into the social media phenomenon to help companies glean powerful information at the earliest stages of product research. Academic Network’s use of interactive social media to recruit subjects for large-scale clinical trials ensures even speedier completion of product research, higher quality of data, and accuracy of information that consumers will ultimately rely on for the safe use of both pharmaceutical and food products.

According to recent surveys by the Pew Internet Trust, some 80 percent of Americans have used the Internet to find health information, especially those facing diseases or conditions. As of January 2008, the Internet rivaled physicians as the leading source for health information. (iCrossing 2008). In addition, social media is rapidly becoming one of the top ways to gather information. As only 10 percent of consumers currently look to pharmaceutical companies for information, Academic Network saw a potential to connect the two and provide social media outlets for consumers through its pharmaceutical clients.

When one of the largest pharmaceutical and consumer healthcare companies planned to launch a new over-the-counter product, it called Academic Network. A team of scientific experts in nutrition, nephrology, physiology, biostatistics and informatics compiled a 45 member team of multilingual call center nurses, dietitians and professionals to answer questions on this new drug via a health call center, email and message boards.

Academic Network also has monitored, captured and reported Adverse Events (AEs) and Severe Adverse Events (SAEs) on one of the first sponsored blogs for the drug. Participants log into a secure site and can connect with other users, giving them a safe environment to share stories, advice and get support from other participants. Even in the safety of such secure sites, the need for monitoring, management and AE capture and reports is critical. With people sharing their medical and health experiences online, pharmaceutical companies must consider whether to gather information on AEs and SAEs online – especially on sites they sponsor.

Because not everyone who experiences adverse events contacts the pharmaceutical company, this practice provides Academic Network with a way to gather additional information about people’s experiences with the drug and provide its client with accurate reporting.

Academic Network provides trained healthcare representatives who have medical knowledge and experience and are dedicated to identifying consumer complaints and AEs in addition to a complete understanding of federal and state guidelines for consumer safety.

Food and beverage industries, clinical research organizations, biotechnology, nutriceutical and pharmaceutical industries as well as public relations firms seek Academic Network’s healthcare communication expertise. The term “one stop” clearly applies to Academic Network, whose staff excels at:

  • call center solutions
  • medical/health consulting
  • clinical trial recruitment and retention
  • consumer affairs for direct to consumer campaigns
  • adverse event reporting
  • consumer/professional health education
  • blog, social media and web development
  • fulfillment and technical writing
  • assistance in creating scientific materials for publication and online communities

About Academic Network, LLC
Academic Network, LLC is a leading medical and health communications company conceived by academic professionals to serve as a singular source for communicating health-related issues to consumers and health professionals. Academic Network works with leading pharmaceutical, food and beverage, and other Fortune 500 companies, as well as healthcare organizations, in developing effective communications strategies through consulting, telecommunications, Internet and other emerging media sources. The firm offers the combined technological and medical expertise necessary to meet the demands and expectations of today’s health-focused public. Visit the Academic Network website at www.academicnetwork.com.

For more information, contact:
Claudia Johnson
Claudia@claudiajohnson.com
503.266.1776

Academic Network Ranked on Inc Magazine’s Top Inner City 100

Thursday, May 15th, 2008

Innovative Portland-based company nominated by the Mayor’s Office

Portland, Ore. – Inc. Magazine has named Academic Network, a medical and health communications firm, number 48 on the Tenth Annual Top Inner City 100 list which recognizes the fastest growing inner city companies in America. Extraordinary growth is the predominant trait of the 2008 Inner City 100, a ranking created by the Initiative for a Competitive Inner City (ICIC) and Inc. Magazine.

“I was proud to nominate Academic Network for the Inner City 100 program and I am thrilled that they have been selected as one of four companies from Portland to make the list,” said Portland Mayor Tom Potter. “Academic Network bolsters the reputation of our region as a great place to start and grow a business. The company represents both Portland and Oregon well as a woman-owned, small business that provides a unique and innovative service in support of the growing healthcare industry.”

Academic Network is a Portland-based firm which provides national health care communication solutions via its call center as well as web-based services for pharmaceutical companies, food and beverage companies and medical centers. The firm’s health education consulting team runs a live, toll-free call center for consumer queries and helps with patient recruitment, program development and the management of governmental and health professional relations. Academic Network joins three other Portland organizations on the list: Jive Software, Straub Collective and Tripwire.

“We are honored to receive this recognition in the company of such an impressive group of businesses,” said Kathleen McCarron, co-founder of Academic Network. “As a rapidly growing business, we appreciate the support of the Mayor’s office and the greater community that is helping our business thrive. Portland has a great population of multilingual healthcare workers that we’ve been able to leverage for clients like GlaxoSmithKline, Boston Scientific and Campbell Soup Company.”

Now in its tenth anniversary year, the Inner City 100 list provides original data on the fastest growing inner city businesses in the U.S. For the 2008 list, more than 6,500 new nominations were received, the most in the program’s history. The 2008 Inner City 100 winners grew at a compound annual growth rate of 47 percent and an average rate of 472 percent between 2002 and 2006. Collectively, the top 100 inner city businesses have employed nearly 21,500 people and created more than 15,000 new jobs over the past five years; both of these employment figures are the highest in the program’s history and show signs of continued growth.

“We are delighted to celebrate businesses like Academic Network that are playing a critical role in urban communities throughout the country,” said David G. Latimore, president and chief executive officer of the Initiative for a Competitive Inner City, based in Boston. “These high-growth businesses help create jobs, income and wealth for local residents, and they prove our belief that the most effective way to create economic equality in America’s inner cities is to focus on sustainable business growth and investment.”

The complete list can be found at www.icic.org

Academic Network, LLC is a leading medical and health communications company built by academic professionals be the best source for communicating health-related issues to consumers and health professionals. Academic Network works with leading pharmaceutical companies, healthcare organizations and food/beverage companies in developing effective communications strategies through consulting, telecommunications internet and other public media sources. The firm offers the combined technological and medical expertise necessary to meet the demands and expectations of an increasingly health-focused public.

Editor’s Notes:
To qualify for the Inner City 100 list, companies were required to have at least 51 percent of their operations located in an economically distressed urban area; have at least 10 full-time employees; and have a five-year operating sales history that includes at least $200,000 in revenues in the first year of consideration, an increase in year five sales over year four sales, and fifth-year sales of at least $1 million. For the 2008 list, ICIC looked at total revenue growth from 2002 to 2006, and the specific rankings were based on these growth rates. An economically distressed urban area is defined by ICIC as having a 50 percent higher unemployment level, 50 percent higher poverty level, and 50 percent lower median income than the metropolitan statistical area.

About the Initiative for a Competitive Inner City
The Initiative for a Competitive Inner City (ICIC) is a national not-for-profit organization founded in 1994 by Harvard Business School professor Michael E. Porter. ICIC’s mission is to promote economic prosperity in America’s inner cities through private sector engagement that leads to jobs, income and wealth creation for local residents. ICIC brings together business and civic leaders to drive innovation and action, transform thinking and accelerate inner city business growth and investment.

About Inc.
Inc is the leading magazine written for the men and women who own and manage small-to-mid-sized, fast-growing companies. Published 12 times a year, Inc. helps its 1.5 million readers by providing expert advice and practical solutions as they face the opportunities, pitfalls and rewards of growing a company. www.inc.com, the Web site for growing companies, was named Best Online Magazine by Folio and Best Overall New Publication (all media) by the Computer Press Association.