Success Stories
- Cervical Dystonia Clinical Trial
Cervical Dystonia (CD) is a condition associated with abnormal movements of the neck and head, which may result in considerable pain and discomfort. Academic Network conducted a clinical trial recruitment campaign for a new medication for CD by a European pharmaceutical company that specializes in addressing unmet medical needs with innovative health care solutions. The campaign was conducted in conjunction with Fleishman-Hillard, an international public relations company with offices throughout the world.
- Vanguard Medical Advisory Board
Among the medical advisory boards convened and coordinated by Academic Network was the Vanguard Research Group, whose members participated in the development and clinical testing of the Intelligent Quisine food product line for the Campbell Soup Company.
- Shaping America's Youth Initiative
Shaping America’s Youth (SAY) is a nationwide public and private initiative created to identify and centralize information on what is being done across American society to reverse the rapidly increasing prevalence of overweight and inactivity among children and adolescents. SAY was developed, and is owned and managed by Academic Network. It is supported by Nike, McNeil Nutritionals (a Johnson & Johnson company), and Campbell Soup Company, with the involvement of the Office of the US Surgeon General, and in partnership with the American Academy of Pediatrics, American Diabetes Association, and the University of California at Davis Nutrition Department.
- Pharmacia Corporation
Academic Network was requested to assist in protocol development for a complex clinical trial that required major nutritional intervention. In the process, our staff developed all the menus and specifics of the nutritional intervention, arranged for home delivery of complete meals compatible with the dietary changes, produced the patient and research staff education materials, and set in place a system for research participant enrollment and comprehensive nutrition counseling through our dietetics-trained operators. Academic Network also worked with Pharmacia management to devise a regional recruitment strategy to accelerate enrollment into the protocol.
- Roche Labs, Inc.
Academic Network developed a live operator, outbound telephone nutrition counseling service, utilizing registered dietitians, as a customer service component of the original Xenical® customer support program XeniCare. Academic Network professional staff was responsible for integrating our contact center operation into that of the general contact center, which enrolls patients into XeniCare. The dietitian counselors were trained and monitored by Academic Network’s professional staff. Scheduling, scripting, hardware, programming, and reporting systems as well as the contact center infrastructure and long-distance service for this project were either developed or provided by Academic Network. In this process, Academic Network services were integrated into those provided by multiple vendors involved in XeniCare.
- Forest Laboratories
Academic Network developed a national patient recruitment contact center to assist with patient enrollment for a complex clinical trial. Academic Network originally was hired to provide the contact center and live operators but expanded its role to included scripting and developing an on-line screener for patient recruitment, programming and designing a patient tracking data management program and providing daily reporting on call activity as well as patient tracking to various clinical sites. Academic Network worked closely with the public relations team to report call activity from regions within the marketing area. As a result patient recruitment efforts could be focused on targeted areas and clinical trial recruitment was completed and closed ahead of schedule saving thousands of dollars in continued enrollment strategies.